@shannonheggem:

Customer Service

Do your clients snap and bite, when you would REALLY like them to sit up and beg?  Don’t miss this lighthearted seminar on the delicate task of handling your customers!

Presentation type: Luncheon topic, breakout session, or workshop

Target audience:  Workplace, small business, entrepreneurial

Presentation length:  30, 60, or 90 minutes